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CHCCCS019 - Recognise and respond to crisis situations

CHCCCS019 - Recognise and respond to crisis situations

CHCCCS019
$160

    CHCCCS019 - Recognise and respond to crisis situations

    Course Description

    This course describes the skills and knowledge required to recognise situations where people may be in imminent crisis, and then to work collaboratively to minimise any safety concerns and make plans to access required support services. This unit applies to any community services worker involved in crisis intervention. Management of the crisis may involve face-to-face, telephone or remote contact with persons involved.

    Features

    Course Content Includes

    • What is mental health?
    • Mental Health First Aid
    • What are crisis situations?
    • Identify imminent crisis situations
    • Address immediate safety concerns
    • Provide referral for crisis intervention support
    • Care for self

    Note: This course is not a therapy or a support group.

    Duration

    8 hours including assessment.

    Entry Requirements

    Participants must be a minimum of 18 years of age.

    Assessment

    The course is assessed through demonstration, presentation and application of all elements of competency in the workplace. Participants will be required to complete activities that may include role-plays, oral and written questioning, practical demonstrations and performing scenarios.

    Certification

    Upon successful completion of the course, participants will receive a nationally recognised statement of attainment for the following unit of competency: CHCCCS019 - Recognise and respond to crisis situations

    Accreditation

    Valid for three (3) years from date of course.